Frequently Asked Questions
Everything you need to know about shopping with Fable.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, and you will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply visit our Returns Portal to generate a prepaid shipping label. Please note that a small restocking fee may apply to certain categories.
Which payment methods do you accept?
Fable accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for eligible purchases.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking link. You can also track your status directly by logging into your Fable account and visiting the 'Order History' section.
Do you ship internationally?
Yes, Fable currently ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
Are Fable products covered by a warranty?
Quality is our priority. All Fable products come with a 1-year limited warranty against manufacturing defects. If you experience an issue with your purchase, please contact our support team with your order number and a photo of the defect.